Bespoke Software Support
“Blueberry Systems has a highly experienced technical support team dedicated to software maintenance. With our skilled and experienced team handling support, you can rest assured your systems are in safe hands.”
Business critical systems need the security of first-class support to manage the impact of any changes to your business needs, as well as to maintain optimal performance over time.
Blueberry Systems has a range of support packages to address any commercial risk from bespoke software, such as advancing third-party technology, allowing you to extend the life of your systems for as long as you need them.
Good support protects your software investment not only through continual maintenance but also by detecting and fixing future software bugs or security issues.
Our standard support process for handling maintenance requests ensures that you’ll always receive a quick response to reported issues.
Blueberry offers both a monthly maintenance contract, which means that for a fixed monthly fee we will allocate an agreed amount of developer time to you that is not assigned to any other client – or you can send your support request to Blueberry on a pay-as-you-go basis.
- Prompt support for emergencies and scheduled maintenance
- Code improvement to reduce long term costs and maintain security of business critical systems
- Identify inefficiencies and recommend improvements
- Enable the integration of other systems, technology, applications and mobile
In addition, our support services also include:
Health Checks / Technical Audits
If you want to break into a new market, or improve your profitability by installing new information systems, we can assess the technical feasibility of your plans and provide an extra, independent analysis of the associated business risks.